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Commercial Manager, Italy

Rocket Lab
Milano
EUR 48 000 - 60 000
Description du poste
About Flexport:

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

The opportunity:

Operating at the intersection of logistics and tech has allowed Flexport to develop a unique value proposition that customers all over the globe love, resulting in exponential growth over the last 10 years. We are looking for a logistics enthusiast that is excited about our mission to make global trade so easy, there will be more of it.

As a Commercial Manager you drive business growth and you will lead and develop a high-performing team. In this pivotal role, you will define strategies for growth with existing customers, support your team in closing impactful deals, and spearhead initiatives to expand our market presence. As a key leader, you'll leverage tech-enabled freight forwarding solutions to solve customer challenges and position our business for sustained success.

Your responsibilities:

  • Lead a local demand team by driving client acquisition and retention as well as revenue generation;
  • Identify strategies to generate new business with existing and new accounts, drive tactics with best-in-class execution;
  • Coach and mentor the demand team on how to approach customers, source pipeline, close deals, identify upsell/cross-sell opportunities and develop strategic account plans;
  • Establish methods and processes to build scalable commercial capabilities as well as instill a customer-first mindset within the team;
  • Teamwork with functional teams, such as the operations team, to drive customers’ success;
  • Handle customers escalations being a trusted advisor, recognized for deep logistics knowledge and consultative approach;
  • Monitor KPIs reporting trends and market dynamics to senior management.

Requirements:

  • 2+ years of people management experience in commercial teams, with a proven track record of meeting and exceeding team sales quotas;
  • 5+ years of experience in commercial and external-facing roles;
  • Proven relationship management, people management, process management and analytical skills;
  • Hands-on mentality and ability to deliver on a broad portfolio of responsibilities with minimal guidance;
  • Proficiency in strategic and critical thinking, capable of translating strategies into actionable tactics;
  • Effective time management skills coupled with a keen sense of urgency;
  • Demonstrated logistics knowledge, a background in logistics or freight forwarding is strongly preferred;
  • Excellent technical skills (e.g. Looker, SFDC, Excel);
  • BA/BS degree requirements;
  • Fluent in English & Italian

We kindly ask our candidates to apply with a CV in English, thank you!

What we offer back:

  • An opportunity to contribute to one of the fastest-growing companies, where you’ll have the chance to create a global impact while being a part of a thriving multinational environment
  • 22 vacation days, additionally paid permits and time off, canceled holidays and ROL
  • Lunches compensation up to 12 euros / days
  • Health Insurance & Life insurance
  • Statutory pension contributions
  • Employee Assistance Program through Aetna Resources for Living: Flexport provides an employer-sponsored program at no cost to you and your household members
  • Equity program: every team member becomes a shareholder, aligning our success with yours. As a private company in a multi-trillion dollar industry, you have a direct stake in our collective growth and success.
  • Parental leave benefit: Flexport is here to support you and your families in one of the most important times in life – the birth of a child! Our parental leave program allows both mothers and partners to take time off from work for pregnancy, childbirth, and to bond with your new child.

#LI-onsite

Commitment to Equal Opportunity

At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

Global Data Privacy Notice for Job Candidates and Applicants

Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at www.flexport.com/privacy for additional information.

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