Field Clinical Specialist Critical Care - Center of

Edwards Lifesciences; Milano; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A leading company in medical devices is seeking a Clinical Education Specialist in Italy. The role encompasses developing educational materials and training for clinical investigations, requiring a bachelor's degree in a related field and at least one year of relevant experience.

Servizi

Competitive compensation

Insurance

Telemedical services

Employee stock purchase

Wellness programs

Competenze

• Minimum 1 year of related medical device and/or clinical experience required.
• Training experience in a clinical/technical environment is preferred.

Mansioni

• Responsible for certification of centers and provision of training and support.
• Continuously improve training materials based on clinical trial experience.
• Educate physicians and staff on technical matters related to investigational products.

Conoscenze

Communication

Problem Solving

Critical Thinking

Teamwork

Formazione

Bachelor's Degree in a related field

Strumenti

MS Office Suite

Descrizione del lavoro

Develops clinical education materials in connection with clinical investigations. Provides expertise and clinical insights on the device, procedure, and protocol throughout the life cycle of the clinical investigation. The area of competence will be the center of Italy, with a preferred location in Florence.

Key Responsibilities

• Responsible for certification of the centers, physicians, and other related staff, as well as EW personnel, in accordance with EW SOPs.
• Interact with KOLs and proctors.
• Provide education on all aspects of the device, including handling, implantation, and troubleshooting techniques related to equipment, tools, and products required for device implants.
• Continuously improve training curriculum, materials, and tools based on clinical trial experience, EW guidelines, and SOPs.
• Educate and train physicians, hospital personnel, and staff on technical matters related to investigational products and procedures through one-on-one training sessions and structured in-service programs.
• Provide follow-up support to physicians and medical staff throughout commercial procedures to ensure education continuity and technical support.
• Plan and implement growth strategies within focused accounts in partnership with Sales and Sales Management.
• Maintain product in-service to ensure customers are prepared to use Edwards products.
• Validate software and hardware updates in the field as applicable.
• Review clinical support activities, market changes, and competitive activity regularly with NSM and Sales Specialists.
• Perform other incidental duties as required.

Education and Experience

Minimum 1 year of related medical device and/or clinical experience required.

Bachelor's Degree in a related field; training experience in a clinical/technical environment is preferred.

Additional Skills

• Proficient in MS Office Suite and general office machinery.
• Excellent written and verbal communication, presentation, and interpersonal skills.
• Strong problem-solving and critical thinking skills.
• Knowledge of cardiovascular science, anatomy, pathology, and physiology.
• Understanding of medical device regulatory requirements, device accountability, and adverse event reporting.
• Discretion in managing confidential information.
• Attention to detail and professionalism in organizational interactions.
• Ability to manage priorities in a fast-paced environment and work effectively in a team.
• Ability to build stable internal relationships and adhere to company policies, including safety and environmental protocols.

Working at Edwards Lifesciences in Italy

We offer a rewarding, dynamic, and inclusive work environment with opportunities for personal and professional growth through on-the-job development and training. Our benefits include competitive compensation, insurance, telemedical services, employee stock purchase, wellness programs, and more.

Edwards Lifesciences is committed to innovation in patient care, collaborating with leading clinicians worldwide to meet healthcare needs.