Travel Experience Specialist (Luxury & Leisure) - REMOTE POSITION

Prestige Travel Agency by Mich; Remoto; EUR 50.000 - 70.000; Part-time

Descrizione del lavoro

A luxury travel agency is seeking a Luxury Travel Consultant to support clients throughout their travel journey. This role involves responding to client inquiries, assisting with travel bookings, and ensuring a seamless experience. The ideal candidate should have excellent communication skills, a strong background in customer service, and a genuine interest in travel. This part-time position offers a 100% remote work environment and flexible scheduling options.

Servizi

100% remote work environment

Flexible scheduling options

Opportunities for professional growth

Access to travel perks

Supportive team culture

Competenze

• Excellent verbal and written communication skills.
• Strong customer service background (travel or service-related preferred).
• Highly organized with attention to detail.

Mansioni

• Respond promptly to client inquiries via various communication platforms.
• Assist with luxury travel bookings, changes, cancellations.
• Provide accurate information regarding destinations and travel requirements.
• Coordinate booking details and confirm itineraries.
• Follow up with clients before and after travel.
• Address client concerns with professionalism.
• Maintain documentation and update booking systems.

Conoscenze

Excellent verbal and written communication skills

Strong customer service background

Highly organized with strong attention to detail

Comfortable using technology

Reliable, proactive

Genuine interest in travel

Descrizione del lavoro

Prestige Travel Agency by Mich is seeking a Luxury Travel Consultant – Customer Experience to support clients throughout every stage of their travel journey. In this client‑facing role you will serve as a trusted point of contact—from initial booking through post‑trip follow‑up—ensuring a seamless, personalized, and high‑quality experience.

Key Responsibilities

• Respond promptly and professionally to client inquiries via phone, email, and messaging platforms
• Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests
• Provide accurate and timely information regarding destinations, travel requirements, and agency policies
• Coordinate booking details and confirm itineraries to ensure accuracy and client satisfaction
• Proactively follow up with clients before and after travel to ensure a positive experience
• Address client concerns or issues with empathy, professionalism, and solution‑oriented thinking
• Maintain clear documentation and update booking systems as required

Qualifications & Skills

• Excellent verbal and written communication skills
• Strong customer service background (travel, hospitality, or service‑related experience preferred)
• Highly organized with strong attention to detail
• Comfortable using technology and learning new booking platforms and systems
• Reliable, proactive, and able to manage multiple client requests efficiently
• Genuine interest in travel and helping clients plan memorable experiences

What We Offer

• 100% remote work environment
• Flexible scheduling options
• Opportunities for professional growth within the agency
• Access to travel perks and industry‑related discounts
• Supportive team culture with ongoing training and development

Equal Opportunity Statement

Prestige Travel Agency by Mich is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all team members.

Seniority Level

Not Applicable

Employment Type

Part‑time

Job Function

Management and Manufacturing

Industries

Travel Arrangements