Tour Group Manager

Bebeeoperations; Catania; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A dynamic operations team in Sicily is seeking an Operations Coordinator to manage supplier relationships, resolve quality issues, and plan activities for tour groups. Responsibilities include booking services with local vendors and coordinating any necessary changes. Ideal candidates should exhibit strong organizational skills and a commitment to quality service. This role is essential to ensure smooth operations for an enjoyable customer experience.

Mansioni

• Manage relationships with suppliers.
• Resolve quality issues.
• Plan activities for tour groups.
• Book services with local suppliers.
• Coordinate deviations: cancel/rebook services.

Descrizione del lavoro

We're on the hunt for a skilled Operations Coordinator to join our team in Sicily. If you have what it takes to excel in this role, read on!

Job Description

The successful candidate will be responsible for managing relationships with suppliers, resolving quality issues, and planning activities for tour groups in pursuit of excellence.

• Book all services with local suppliers prior to the start of the season (hotels, bus companies, restaurants, local guides etc.) for all groups.
• Contacting small vendors.
• Coordinating deviations: cancel/rebook services when deviations occur.