Strategic Technical Account Manager, AppSec & DevSecOps

Black Duck; Italia; In loco; EUR 70.000 - 110.000; Tempo pieno

Descrizione del lavoro

Black Duck Software, Inc. seeks an experienced Technical Account Manager (TAM) to lead strategic collaboration with our most important customers. The TAM will ensure our solutions are adopted, embedded into CI/CD workflows, and leveraged to manage software risk effectively.

The TAM team partners with customers to accelerate adoption and maximize value, working closely with internal teams to integrate Black Duck into customer pipelines and secure high-quality software development at scale.

Competenze

• 7+ years in a customer-facing technical role.
• Strong knowledge of application security and open-source licensing.
• Hands-on experience with CI/CD and DevOps tools.
• Excellent communication, relationship-building, and project management skills.
• Willingness to travel up to 25%.
• Bachelor’s degree in Computer Science, Engineering, or a related STEM field.

Mansioni

• Prioritize, Escalate, and Resolve technical product issues.
• Provide Industry Specific Compliance / Regulatory Guidance.
• Role-specific training for developers, testers, product teams, and security administrators.
• Drive adoption and integration of Black Duck solutions into customer CI/CD pipelines and development workflows.
• Ensure value realization by optimizing technology usage, managing complexity, and promoting best practices.
• Act as a strategic advisor, aligning with customer business priorities and helping shape their AppSec strategy.
• Advocate for customers internally, orchestrating resources and prioritizing needs to drive outcomes.
• Increase customer efficiency by proactively resolving challenges and enabling faster time-to-value.
• Foster community and knowledge-sharing across customer teams and internal stakeholders.

Conoscenze

Application security

CI/CD experience

DevOps tools

Customer-facing

Communication

Project management

Travel readiness

Bachelor's degree

Formazione

Bachelor's degree in Computer Science or related STEM field

Strumenti

CI/CD tools

DevOps tooling

Security certifications (CEH, CISSP)

Descrizione del lavoro

Black Duck Software, Inc. seeks an experienced Technical Account Manager (TAM) to lead strategic collaboration with our most important customers. The TAM will ensure our solutions are adopted, embedded into CI/CD workflows, and leveraged to manage software risk effectively.

The TAM team partners with customers to accelerate adoption and maximize value, working closely with internal teams to integrate Black Duck into customer pipelines and secure high-quality software development at scale.