Remote-First Senior TAM: Enterprise AI & Strategic Growth

Docker, Inc; Italia; In loco; EUR 104.125 - 148.750; Tempo pieno

Vantaggi offerti da questo lavoro

Freedom & flexibility

Quarterly Whaleness Days

Home office setup

Parental leave 16 weeks

Technology stipend

PTO

Conferences stipend

Equity

Docker Swag

Medical benefits

Retirement and holidays vary bycountry

Remote-first culture

Descrizione del lavoro

Docker, Inc. is seeking a Senior Technical Account Manager to act as a strategic partner and trusted technical advisor for our most complex enterprise customers.

You will accelerate outcomes, ensure success with the Docker platform, and translate business goals into long-term technical success plans. You will lead high-value accounts, influence product roadmaps, and guide adoption across Dockerfiles, images, CI/CD, and secure software supply chains.

Competenze

• 4+ years of experience in a customer-facing technical role (e.g., Senior TAM, Principal Solutions Architect, Solution Engineer or DevOps Consultant).
• Deep, hands-on expertise in containerization, CI/CD, infrastructure-as-code, and the broader cloud-native ecosystem.
• Proven ability to lead and orchestrate technical strategy for multiple, complex accounts.
• Exceptional executive presence and communication skills, with a track record of building trusted relationships with C-level and VP-level stakeholders.
• Bonus: Experience building or contributing to a formal TAM program.

Mansioni

• Lead the strategic vision for multiple high-value enterprise accounts, driving adoption and expansion by aligning Docker's capabilities with their long-term business objectives.
• Act as the voice of the customer for the product and engineering teams, synthesising and prioritising feedback from multiple accounts to directly influence the Docker product roadmap.
• Conduct platform health assessments and maturity reviews, delivering best practices across Dockerfiles, images, CI/CD, registry strategy, and secure software supply chain governance.
• Guide customers on AI-assisted development workflows and operational governance, connecting Docker's AI capabilities to their broader platform strategy.
• Architect and execute complex adoption plans that address critical technical and business challenges.
• Lead and facilitate Strategic Business Reviews, presenting a comprehensive view of the customer's technical journey and demonstrating the strategic value and ROI of their partnership with Docker to senior leadership.

Conoscenze

Containerization

CI/CD

Infrastructure as code

Executive presence

Account management

Strumenti

Docker

Kubernetes

CI/CD tooling

Descrizione del lavoro

Docker, Inc. is seeking a Senior Technical Account Manager to act as a strategic partner and trusted technical advisor for our most complex enterprise customers.

You will accelerate outcomes, ensure success with the Docker platform, and translate business goals into long-term technical success plans. You will lead high-value accounts, influence product roadmaps, and guide adoption across Dockerfiles, images, CI/CD, and secure software supply chains.