Strategic Key Account Manager - Italy (Bologna)

Delivery Hero; Emilia-Romagna; In loco; EUR 45.000 - 65.000; Tempo pieno

Vantaggi offerti da questo lavoro

Monthly Glovo credit

Private health insurance

Work from home 2 days a week

Up to 3 weeks remote/ abroad

Descrizione del lavoro

Glovo is seeking a results-driven Account Manager to build and grow partnerships with restaurant partners. You will act as a trusted advisor, leveraging data-driven insights and cross-functional collaboration to optimize partnerships and maximize business impact.

Responsibilities include owning partner onboarding, driving revenue growth through promotions, and coordinating with Marketing, Operations, Finance, and Customer Service teams. Fluency in Italian and English is required.

Competenze

• 2+ years of experience in high-performance account management or business consultancy.
• Bachelor in Business Administration, Marketing, Industrial Engineering or is a plus.
• You’re motivated by pursuing ambitious goals with timely execution, and a proven track record of exceeding KPIs is a definite advantage.
• Problem solver, data-driven with an analytical approach based on details.
• You are a highly organized, proactive individual with strong time management and prioritization skills, eager to engage in both strategic planning and hands-on execution to drive results.
• Good knowledge of internal tools such as Google Suite. Salesforce is a plus.
• Native level of Italian is required as proficiency in English.

Mansioni

• Build and maintain strong, long-term relationships with restaurant partners, through consistent and proactive communication.
• Understand partners' business goals and challenges to provide strategic guidance and support.
• Manipulate and analyse data to drive operational excellence, growth and profitability, both for your partners and for Glovo.
• Drive rapid revenue growth through smart promotions, high-impact marketing activations, and menu optimization.
• Take ownership of partner revenue performance, driving measurable growth.
• Collaborate with internal teams to develop and implement customised solutions to meet partners' needs, including Marketing, Operations, Finance and Customer Service.
• Take full ownership of the partner onboarding process in the App — from store setup to supporting their first days on Glovo — with a focus on operations, marketing, and sales

Conoscenze

Account management

Analytical skills

Time management

Data-driven

Formazione

Bachelor in business/marketing

Strumenti

Google Suite

Salesforce

Descrizione del lavoro

Glovo is seeking a results-driven Account Manager to build and grow partnerships with restaurant partners. You will act as a trusted advisor, leveraging data-driven insights and cross-functional collaboration to optimize partnerships and maximize business impact.

Responsibilities include owning partner onboarding, driving revenue growth through promotions, and coordinating with Marketing, Operations, Finance, and Customer Service teams. Fluency in Italian and English is required.