Italy Key Account Manager — Hybrid, Growth & Partnerships

Delivery Hero; Firenze; Ibrido; EUR 26.000 - 33.000; Tempo pieno

Vantaggi offerti da questo lavoro

Private health insurance

Glovo credit

Hybrid work (2 days WFH)

Flexible time off

Work from anywhere up to 3 weeks/year

Parental leave

Nursery on site

Online therapy and wellbeing

Descrizione del lavoro

Glovo, part of the Delivery Hero Group, is seeking a relationship-driven professional in Firenze to manage top restaurant partners and drive growth. You will use data-driven insights and cross-functional collaboration to optimize partnerships and maximize business impact.

Responsibilities include building strong partner relationships, understanding goals, analyzing data for growth, and owning onboarding in the app. A KPI-driven track record and fluency in Italian and English are required.

Competenze

• 2+ years of experience in high-performance account management or business consultancy.
• Bachelor in Business Administration, Marketing, or Industrial Engineering.
• Italian native level and English proficiency.
• Strong KPI track record and data-driven mindset.

Mansioni

• Build and maintain strong, long-term relationships with restaurant partners.
• Understand partners' goals to provide strategic guidance.
• Analyse data to drive growth and profitability for partners and Glovo.
• Drive revenue growth through promotions and menu optimization.
• Own partner onboarding in the app from setup to first days.
• Collaborate with Marketing, Operations, Finance and Customer Service to tailor solutions.

Conoscenze

Account management

Data-driven

Problem solving

Time management

Organized

Italian (native)

English proficiency

Formazione

Bachelor's degree in Business Administration or Marketing

Strumenti

Google Suite

Salesforce

Descrizione del lavoro

Glovo, part of the Delivery Hero Group, is seeking a relationship-driven professional in Firenze to manage top restaurant partners and drive growth. You will use data-driven insights and cross-functional collaboration to optimize partnerships and maximize business impact.

Responsibilities include building strong partner relationships, understanding goals, analyzing data for growth, and owning onboarding in the app. A KPI-driven track record and fluency in Italian and English are required.