Strategic Account Manager – B2B Growth & Sustainability

brambles; Italia; Hybrid; EUR 55,000 - 64,000; Full time

Benefits offered by this job

Meal Vouchers

Employee Assistance Programme (EAP)

Share scheme

Life Insurance

Personal Accident Insurance

Annual Bonus 15%

Job summary

CHEP Italy is seeking a results‑driven Account Manager to grow strategic customer relationships in a B2B environment. You will collaborate with commercial leadership to shape plans that drive revenue, cost efficiency and sustainability while maintaining exceptional client satisfaction.

Hybrid remote work enables balance as you lead negotiations, monitor performance, and expand the footprint with existing customers while identifying new opportunities across the supply chain.

Qualifications

• Proven success in Sales and Account Management within a B2B environment.
• Experience in food, food processing, packaging, or supply chain industry.

Responsibilities

• Manage and develop strategic customer relationships, ensuring alignment with CHEP’s growth objectives and delivering on revenue and satisfaction targets.
• Collaborate with commercial leadership and internal teams to create and implement strategic account plans focused on growth, cost reduction, and sustainability.
• Lead contract negotiations and commercial tenders to secure favorable terms while meeting customer and business objectives.
• Conduct regular business reviews with customers to ensure compliance with audit plans and maintain accurate asset management records.
• Monitor account performance metrics, including customer satisfaction (NPS), and develop action plans to address areas needing improvement.
• Build and maintain strong networks within customers’ organizations, driving strategic initiatives to enhance supply chain efficiency.
• Identify and secure new business opportunities through proactive networking and leveraging existing customer relationships, ensuring a robust sales pipeline.
• Drive revenue retention and expansion by fostering long-term partnerships and managing customer relationships through effective communication and tailored solutions.

Skills

Account Management

Negotiation

Sales Growth

Relationship Building

CRM

Stakeholder Management

Tools

Salesforce

Job description

CHEP Italy is seeking a results‑driven Account Manager to grow strategic customer relationships in a B2B environment. You will collaborate with commercial leadership to shape plans that drive revenue, cost efficiency and sustainability while maintaining exceptional client satisfaction.

Hybrid remote work enables balance as you lead negotiations, monitor performance, and expand the footprint with existing customers while identifying new opportunities across the supply chain.