Spa Manager

HABITA79 MGallery Pompeii; Pompei; In loco; EUR 35.000 - 50.000; Tempo pieno

Descrizione del lavoro

A boutique hotel in Pompei is seeking a full-time Spa Manager to oversee daily operations. The role involves managing staff, ensuring exceptional customer service, and maintaining spa facilities. Candidates should possess strong spa management skills, budget proficiency, and a passion for enhancing guest experiences. Fluency in Italian and English is advantageous. This position offers a unique opportunity to blend luxury with historic charm in a stunning setting.

Competenze

• Strong skills in Spa Management and operational oversight.
• Proven experience in ensuring Customer Satisfaction.
• Proficiency in Budgeting and cost management.

Mansioni

• Oversee daily operations of the spa to ensure impeccable service.
• Manage staff and monitor the budget.
• Enhance guest experience with innovative wellness treatments.

Conoscenze

Spa Management

Customer Satisfaction

Budgeting

Skin Care Techniques

Leadership

Communication Skills

Formazione

Certifications in Spa or Wellness Management

Descrizione del lavoro

Company Description

HABITA79 Pompeii - MGallery Collection is a boutique hotel nestled in a beautifully restored early 20th-century building. Surrounded by lush gardens and featuring a sleek rooftop, the hotel offers captivating views of the Pompeii Archeological Site and Mount Vesuvius. Following a meticulous renovation, HABITA79 combines modern, tailored design with a refined and polished elegance. The property is a unique destination for travelers seeking luxury and historic charm, located in the heart of Pompei.

Role Description

This is a full-time, on-site position located in Pompei for a Spa Manager.

The Spa Manager will oversee the daily operations of the spa, ensuring impeccable service and high levels of customer satisfaction. The role involves managing staff, monitoring the budget, maintaining spa facilities, and promoting spa services. The Spa Manager will also focus on enhancing the guest experience by implementing best practices in customer service and introducing innovative skin care and wellness treatments.

Qualifications

• Strong skills in Spa Management and operational oversight
• Proven experience in ensuring Customer Satisfaction and providing exceptional Customer Service
• Proficiency in Budgeting and cost management
• Knowledge of Skin Care techniques and wellness practices
• Excellent leadership, organizational, and communication skills
• Ability to lead and inspire a team to deliver superior service
• Relevant certifications in spa or wellness management are a plus
• Fluency in Italian and English is advantageous