Site Inventory & IT Manager

DHL Supply Chain; Alessandria; On-site; Riservato; Full time

Job summary

DHL Supply Chain in Alessandria is seeking a Site Inventory & IT Manager (start-up warehouse) to safeguard inventory accuracy, ensure WMS performance, and support operations. You will link Operations, Inventory Control, IT, and customers to drive performance and continuous improvement on site.

The role involves leading 3 Super Users and 2 Inventory Operators, owning inventory control processes, and participating in system implementation and testing to optimize workflow and service levels.

Qualifications

• 3–5 years in logistics or warehouse management.
• Experience leading operational teams.
• Experience with multinational customers is a plus.
• Strong knowledge of warehouse operations.
• Hands-on WMS experience.
• Strong inventory control and stock reconciliation skills.
• Advanced Excel and reporting skills.
• Good IT and systems understanding in a warehouse.
• Excellent organizational and planning abilities.
• Fluent English.

Responsibilities

• Lead, coach, and develop a team of 3 Super Users and 2 Inventory Operators.
• Plan, prioritize, and execute Inventory and IT activities.
• Manage and optimize WMS and supporting systems.
• Oversee inventory control processes including cycle counts and reconciliations.
• Maintain stock accuracy and inventory integrity.
• Monitor KPI on inventory accuracy, productivity, and system performance.
• Coordinate resolution of operational and system issues.
• Partner with Operations, Customer teams, and central functions to deliver service levels.
• Drive continuous improvement across warehouse processes and system use.
• Participate in system implementation, testing, and change.

Skills

Team leadership

WMS expertise

Inventory control

Analytics (Excel)

Stakeholder management

Tools

Excel

Job description

Be An Essential Part Of Everyday Life

DHL Supply Chain has the opportunity for you.

We are looking for a Site Inventory & IT Manager in Alessandria (Start up WH)

This role is critical in ensuring inventory accuracy, WMS performance, operational continuity, and customer satisfaction. The successful candidate will act as the key link between Operations, Inventory Control, IT support functions, and the customer, driving performance and continuous improvement across the site. The role includes people management responsibilities and active participation in the implementation and optimization of the site's WMS platform.

Key Responsibilities

• Lead, coach, and develop a team of 3 Super Users and 2 Inventory Operators.
• Ensure effective planning, prioritization, and execution of Inventory and IT-related activities.
• Manage and optimize the site's Warehouse Management System (WMS) and supporting operational systems.
• Oversee all Inventory Control processes, including cycle counts, stock reconciliations, root cause analysis, and corrective actions.
• Maintain high levels of Stock Accuracy and inventory integrity.
• Monitor and report on KPI, including inventory accuracy, productivity, operational exceptions, and system performance.
• Coordinate resolution of operational and system-related issues, ensuring timely escalation when required.
• Partner with Operations, Customer teams, and central functions to deliver excellent service levels.
• Drive continuous improvement initiatives across warehouse processes, inventory control, and system utilization.
• Participate in system implementation, testing, process design, and change.

What we need from you:

• Minimum 3-5 years of experience in a logistics, warehouse, inventory, or supply chain management environment.
• Proven experience managing operational teams.
• Experience working with multinational customers and/or retail operations is highly desirable.
• Strong knowledge of warehouse and supply chain operations.
• Hands-on experience with WMS
• Strong expertise in Inventory Control, Stock Accuracy, and inventory reconciliation processes.
• Advanced analytical and reporting skills, including Excel.
• Good understanding of IT support processes and operational systems within a warehouse environment
• Strong stakeholder management and communication skills.
• Excellent organizational and planning abilities.
• Results-oriented mindset with a focus on operational excellence.
• Strong problem-solving and decision-making skills.
• English Fluent

Salary Package: €35,000 - €40,000 gross annual salary