Site Manager

DHL Supply Chain; Bologna; On-site; Riservato; Full time

Benefits offered by this job

None

Job summary

DHL Supply Chain is seeking a Site Manager for our Bologna site to lead operations, safety and customer relations. You will take financial responsibility and drive a culture of efficiency and continuous improvement across a ~250-strong operational team.

The role requires a Master’s degree in a relevant field and strong experience in logistics, with proven people leadership in complex environments. On-site position with a focus on outcomes.

Qualifications

• Master's degree in Engineering, Economics or related field.
• Solid experience in Logistics / Supply Chain in complex environments.
• Experience in direct people management within large teams.
• Proven leadership and ability to deploy a site strategic plan.
• Strong analytical skills with Lean Manufacturing / Six Sigma knowledge.
• Customer orientation and stakeholder management.

Responsibilities

• Lead operations at the Bologna site, owning performance, people, safety and financial results.
• Organize daily activities and ensure alignment with customer requirements.
• Manage a large team of ~250 employees fostering accountability and collaboration.
• Build strong customer relationships and ensure service excellence.
• Promote standardization, operational excellence and continuous improvement.
• Oversee external providers for services like security, infra and maintenance.

Education

Master's degree in Engineering, Economics or related field

Job description

COME TO BUILD THE BUSINESS OF THE FUTURE

At DHL, our business is logistics, but people are our passion. We are one of the most innovative and culturally diverse companies on the planet, providing unmatched opportunities for personal and professional development.

We truly are a “Best Place to Work.”

If this sounds like a team you'd like to join, keep reading.

We are looking for a Site Manager – Bologna.

The successful candidate will lead operations at our new Bologna site, taking full responsibility for operational performance, people, safety, financial results and customer relationship.

What Will You Do

• Warehouse Management: organize and plan daily activities in line with customer requirements, ensuring efficient management of operational flows, inventory, inbound and outbound activities, returns and materials.
• Take full operational and financial responsibility for managing a safe, efficient and profitable site, ensuring high operational standards for both the organization and the customer.
• Lead the change mindset towards standardization, operational excellence and continuous improvement.
• Manage, engage and develop a large operational team of approximately 250 employees, fostering accountability, performance and collaboration.
• Build and maintain strong, long-term relationships with customers, ensuring service excellence and alignment with business expectations.
• Monitor the site's organizational structure and span of control, identifying opportunities to improve efficiency and effectiveness.
• Lead by example, reinforcing behaviors aligned with DHL culture, leadership principles and operational standards.
• Manage external providers supporting the site's general services, including security, infrastructure and maintenance.
• Ensure full compliance with safety, quality and operational standards, promoting a strong safety culture across the site.

Requirements

• Master's degree in Engineering, Economics or a related field.
• Solid experience in Logistics / Supply Chain, preferably gained in complex or industrial environments.
• Significant experience in direct people management, ideally within large operational teams.
• Proven track record in people leadership and industrial relations / union management.
• Strong leadership skills, with the ability to define and successfully deploy a strategic plan for the site.
• Strong analytical and problem-solving skills, with knowledge of Lean Manufacturing, WCM, TPM, Six Sigma or similar continuous improvement methodologies.
• Strong customer orientation and ability to build effective relationships with internal and external stakeholders.
• Team player with a proactive, collaborative and positive mindset.