Site Inventory & IT Manager

DHL Supply Chain; Piemonte; Hybrid; Riservato; Full time

Job summary

DHL Supply Chain in Alessandria, Piedmont, Italy is seeking an Inventory & IT Manager to ensure inventory accuracy and WMS performance. You will bridge Operations, Inventory Control and IT, driving performance and improvements while leading a small team and supporting system implementations.

The role requires hands-on WMS experience, strong inventory control expertise, and excellent stakeholder management. Fluent English is essential in working with multinational customers.

Qualifications

• 3–5 years in logistics, warehouse or supply chain management.
• Experience managing operational teams.
• Hands-on with WMS and inventory control processes.
• Strong Excel and analytical/reporting skills.
• Fluent in English.

Responsibilities

• Lead and coach a team of 3 Super Users and 2 Inventory Operators.
• Plan and execute inventory and IT-related activities.
• Manage and optimize the site's WMS and supporting systems.
• Oversee inventory control: cycle counts, stock reconciliations, root cause analysis.
• Maintain high stock accuracy and inventory integrity.
• Monitor KPIs: accuracy, productivity, exceptions, system performance.
• Escalate operational and system issues timely.
• Collaborate with Operations, Customer teams, and central functions.
• Drive continuous improvement in warehouse processes and systems.
• Participate in system implementations, testing, and change management.

Skills

Team leadership

WMS expertise

Inventory control

Excel

Analytical reporting

Stakeholder management

English fluent

Tools

WMS

IT support tools

Job description

Be An Essential Part Of Everyday Life

DHL Supply Chain has the opportunity for you. We are looking for a

Inventory & IT Manager in Alessandria (Start up WH) This role is critical in ensuring inventory accuracy, WMS performance, operational continuity, and customer satisfaction. The successful candidate will act as the key link between Operations, Inventory Control, IT support functions, and the customer, driving performance and continuous improvement across the site. The role includes people management responsibilities and active participation in the implementation and optimization of the site's WMS platform.

Key Responsibilities

• Lead, coach, and develop a team of 3 Super Users and 2 Inventory Operators.
• Ensure effective planning, prioritization, and execution of Inventory and IT-related activities.
• Manage and optimize the site's Warehouse Management System (WMS) and supporting operational systems.
• Oversee all Inventory Control processes, including cycle counts, stock reconciliations, root cause analysis, and corrective actions.
• Maintain high levels of Stock Accuracy and inventory integrity.
• Monitor and report on KPI, including inventory accuracy, productivity, operational exceptions, and system performance.
• Coordinate resolution of operational and system-related issues, ensuring timely escalation when required.
• Partner with Operations, Customer teams, and central functions to deliver excellent service levels.
• Drive continuous improvement initiatives across warehouse processes, inventory control, and system utilization.
• Participate in system implementation, testing, process design, and change.

What we need from you:

• Minimum 3-5 years of experience in a logistics, warehouse, inventory, or supply chain management environment.
• Proven experience managing operational teams.
• Experience working with multinational customers and/or retail operations is highly desirable.
• Strong knowledge of warehouse and supply chain operations.
• Hands-on experience with WMS
• Strong expertise in Inventory Control, Stock Accuracy, and inventory reconciliation processes.
• Advanced analytical and reporting skills, including Excel.
• Good understanding of IT support processes and operational systems within a warehouse environment
• Strong stakeholder management and communication skills.
• Excellent organizational and planning abilities.
• Results-oriented mindset with a focus on operational excellence.
• Strong problem-solving and decision-making skills.
• English Fluent

Salary Package: €35,000 - €40,000 gross annual salary