Inventory & IT Manager: WMS Performance & Team Coach

DHL Supply Chain; Piemonte; Hybrid; Riservato; Full time

Job summary

DHL Supply Chain in Alessandria, Piedmont, Italy is seeking an Inventory & IT Manager to ensure inventory accuracy and WMS performance. You will bridge Operations, Inventory Control and IT, driving performance and improvements while leading a small team and supporting system implementations.

The role requires hands-on WMS experience, strong inventory control expertise, and excellent stakeholder management. Fluent English is essential in working with multinational customers.

Qualifications

• 3–5 years in logistics, warehouse or supply chain management.
• Experience managing operational teams.
• Hands-on with WMS and inventory control processes.
• Strong Excel and analytical/reporting skills.
• Fluent in English.

Responsibilities

• Lead and coach a team of 3 Super Users and 2 Inventory Operators.
• Plan and execute inventory and IT-related activities.
• Manage and optimize the site's WMS and supporting systems.
• Oversee inventory control: cycle counts, stock reconciliations, root cause analysis.
• Maintain high stock accuracy and inventory integrity.
• Monitor KPIs: accuracy, productivity, exceptions, system performance.
• Escalate operational and system issues timely.
• Collaborate with Operations, Customer teams, and central functions.
• Drive continuous improvement in warehouse processes and systems.
• Participate in system implementations, testing, and change management.

Skills

Team leadership

WMS expertise

Inventory control

Excel

Analytical reporting

Stakeholder management

English fluent

Tools

WMS

IT support tools

Job description

DHL Supply Chain in Alessandria, Piedmont, Italy is seeking an Inventory & IT Manager to ensure inventory accuracy and WMS performance. You will bridge Operations, Inventory Control and IT, driving performance and improvements while leading a small team and supporting system implementations.

The role requires hands-on WMS experience, strong inventory control expertise, and excellent stakeholder management. Fluent English is essential in working with multinational customers.