Site Manager

Deutsche Post; Bologna; On-site; EUR 60,000 - 70,000; Full time

Job summary

DHL is seeking a Site Manager for the Bologna site to lead daily operations, drive safety, quality and customer satisfaction, and deliver financial results. You will manage a large team (~250 employees), foster a culture of continuous improvement, build strong customer relationships, and ensure alignment with DHL leadership principles and standards.

The role requires strategic planning, Lean/WCM/TPM know-how and the ability to implement standardized processes across the site.

Qualifications

• Master's degree in Engineering, Economics or a related field.
• Extensive experience in logistics and supply chain environments.
• Proven direct people management experience with large teams.
• Track record in leadership and industrial relations.
• Fluent English communication.

Responsibilities

• Warehouse management: organize daily activities per customer needs and manage flows, inventory, inbound/outbound, returns and materials.
• Assume operational and financial responsibility for a safe, efficient and profitable site; uphold high standards for the org and customer.
• Lead change toward standardization, operational excellence and continuous improvement.
• Manage and develop a large operational team (~250 employees) fostering accountability and collaboration.
• Build and maintain strong, long-term customer relationships and ensure service alignment with expectations.
• Monitor organizational structure and span of control to improve efficiency.
• Lead by example in DHL culture, leadership principles and standards.
• Oversee external providers for services, security, infrastructure and maintenance.
• Ensure safety, quality and operational compliance, promoting a strong safety culture.

Skills

Logistics / Supply Chain

People management

Leadership

Strategic planning

Lean Manufacturing

Six Sigma

Customer orientation

Team player

Fluent English

Education

Master's degree in Engineering, Economics or related field

Job description

COME TO BUILD THE BUSINESS OF THE FUTURE

At DHL, our business is logistics, but people are our passion. We are one of the most innovative and culturally diverse companies on the planet, providing unmatched opportunities for personal and professional development.

We truly are a “Best Place to Work.”

If this sounds like a team you'd like to join, keep reading.

We are looking for a Site Manager – Bologna.

The successful candidate will lead operations at our new Bologna site, taking full responsibility for operational performance, people, safety, financial results and customer relationship.

What Will You Do

• Warehouse Management: organize and plan daily activities in line with customer requirements, ensuring efficient management of operational flows, inventory, inbound and outbound activities, returns and materials.
• Take full operational and financial responsibility for managing a safe, efficient and profitable site, ensuring high operational standards for both the organization and the customer.
• Lead the change mindset towards standardization, operational excellence and continuous improvement.
• Manage, engage and develop a large operational team of approximately 250 employees, fostering accountability, performance and collaboration.
• Build and maintain strong, long-term relationships with customers, ensuring service excellence and alignment with business expectations.
• Monitor the site's organizational structure and span of control, identifying opportunities to improve efficiency and effectiveness.
• Lead by example, reinforcing behaviors aligned with DHL culture, leadership principles and operational standards.
• Manage external providers supporting the site's general services, including security, infrastructure and maintenance.
• Ensure full compliance with safety, quality and operational standards, promoting a strong safety culture across the site.

Requirements

• Master's degree in Engineering, Economics or a related field.
• Solid experience in Logistics / Supply Chain, preferably gained in complex or industrial environments.
• Significant experience in direct people management, ideally within large operational teams.
• Proven track record in people leadership and industrial relations / union management.
• Fluent English.
• Strong leadership skills, with the ability to define and successfully deploy a strategic plan for the site.
• Strong analytical and problem-solving skills, with knowledge of Lean Manufacturing, WCM, TPM, Six Sigma or similar continuous improvement methodologies.
• Strong customer orientation and ability to build effective relationships with internal and external stakeholders.
• Team player with a proactive, collaborative and positive mindset.

Salary Package: € 60.000 - € 70.000