Senior SMB Account Leader - AI-Driven Growth

PayPal, Inc.; Lombardia; Hybrid; EUR 68,000 - 169,000; Full time

Job summary

PayPal in Milan, Italy seeks a seasoned senior leader to drive the SMB account organization and set the standard for managed-book growth. You will lead an Account Management team, mentor peers, and partner with Sales, Product and Marketing to deliver value and growth for high-value clients.

The role requires 10+ years in account management and a Bachelor's degree, with a balanced hybrid work model and competitive compensation.

Qualifications

• More than 10 years of relevant experience in account management.
• Proven experience leading account-management teams.
• Strong strategic and data-driven decision-making abilities.

Responsibilities

• Manage a portfolio of high-value SMB clients, ensuring satisfaction, retention, and growth.
• Identify client needs and tailor solutions to drive business outcomes.
• Analyze client performance data and market trends to inform recommendations.
• Collaborate cross-functionally with Sales, Product, and Marketing to deliver value.
• Lead initiatives to improve account-management processes and client engagement.
• Mentor and support junior Account Managers with best practices.

Skills

Account management

Team leadership

Education

Bachelor's degree

Job description

PayPal in Milan, Italy seeks a seasoned senior leader to drive the SMB account organization and set the standard for managed-book growth. You will lead an Account Management team, mentor peers, and partner with Sales, Product and Marketing to deliver value and growth for high-value clients.

The role requires 10+ years in account management and a Bachelor's degree, with a balanced hybrid work model and competitive compensation.