Seasonal Front Office Manager, 4-5★ Hotels

Bachecalavoro; Matera; Sur place; EUR 29 000 - 32 000; Plein temps

Résumé du poste

BLUSERENA HOTELS & RESORTS cerca Front Office Manager/Capo Ricevimento per la stagione estiva 2027. Posizione aperta per le strutture Mare (4-5*) in Sardegna, Calabria, Puglia, Sicilia, Abruzzo, con sede a Matera e responsabilità di coordinare il Front Office.

Il candidato ideale ha diploma in turismo/alberghiero o laurea in hospitality management, 3–5 anni di esperienza, conoscenza di software gestionali alberghieri,Office e posta elettronica, capacità di leadership, eccellenti doti

Qualifications

• Diploma in tourism/hospitality or degree in hospitality management or equivalent.
• Minimum 3–5 years of experience in similar roles.
• Excellent knowledge of hotel management software, Office package and email systems.
• Strong leadership and ability to motivate the team.
• Excellent communication and interpersonal skills.
• Problem solving attitude.
• Strong customer orientation and commitment to quality hospitality.
• Team spirit and listening.
• Proactivity and initiative.
• Knowledge of English or other language is a plus.

Responsabilités

• Coordinate and supervise all Front Office activities.
• Select, train and motivate staff.
• Monitor service quality and promptly handle guest complaints.
• Collaborate with other departments for smooth hotel operations.
• Prepare and analyze operational reports.
• Manage staff shifts.
• Ensure compliance with procedures and company standards.

Connaissances

Leadership

Team motivation

Communication skills

Problem solving

Customer service

Proactive

Initiative

Teamwork

English (preferred)

Formation

Hospitality/Tourism Diploma or degree

Outils

Hospitality management software

Office suite

Email systems

Description du poste

BLUSERENA HOTELS & RESORTS cerca Front Office Manager/Capo Ricevimento per la stagione estiva 2027. Posizione aperta per le strutture Mare (4-5*) in Sardegna, Calabria, Puglia, Sicilia, Abruzzo, con sede a Matera e responsabilità di coordinare il Front Office.

Il candidato ideale ha diploma in turismo/alberghiero o laurea in hospitality management, 3–5 anni di esperienza, conoscenza di software gestionali alberghieri,Office e posta elettronica, capacità di leadership, eccellenti doti