Sales Associate

Ralph Lauren; Roma; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A global leader in premium lifestyle products is seeking a Sales Associate in Rome. The ideal candidate will provide exceptional customer service, assist clients with merchandise selection, and maintain strong client relationships. A passion for fashion and strong communication skills are essential for success in this role.

Competenze

• High standard of service expected from all employees.
• Understanding of the PRL philosophy is essential.
• Flexibility and innovation in work demands.

Mansioni

• Provide exceptional customer service.
• Assist clients with merchandise selection.
• Develop and maintain client relationships.
• Achieve and exceed personal sales targets.

Conoscenze

Strong communication skills

Customer service excellence

Teamwork

Fashion knowledge

Descrizione del lavoro

Overview

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren\'s reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company\'s brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world\'s most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

To provide customers with exceptional sales support and service within the Polo Ralph Lauren store. Achieving retail success and understanding of the customer\'s wants and needs and recommending suitable solutions

Responsibilities

• Provide exceptional customer service;
• Assist client with selection of merchandise;
• Develop strong commercial relationship with clients;
• Maintain and develop client book;
• Responsible for achieving and exceeding personal sales targets;
• Prepare and maintain stock on the sales floor;
• Daily replenish stock according to allocation;
• Maintain stock allocation in the stock room;
• Provide through after sales service to client i.e. follow through on alterations/sends, and written/telephonic correspondence regarding specific wishes, new deliveries, service/merchandise satisfaction etc;
• Assist with telephone enquiries, and follow through thoroughly;
• Demonstrate a clear understanding and implementation of product, lifestyle, wardrobing and good merchandise and styling technique;
• Maintain effective communication with all peers and seniors (eg: holds, sends, deliveries, schedules etc);
• Demonstrate ability to adhere to company policy and procedure

Qualifications

• Works to a high standard of service;
• Likes the product and understands the PRL philosophy;
• Enjoys working in a team, being co-operative and supportive to fellow members;
• Is a confident and comfortable in making autonomous decisions when required;
• Able to demonstrate strong communication skills, in particular verbal;
• Well groomed individual with a good understanding of trends, fashion and competition;
• Is able to demonstrate flexibility and innovation in reacting positively to changing work demands