Rome Country Manager: Travel Ops & Team Growth

Grand Circle Corporation; Lazio; Sur place; EUR 45 000 - 55 000; Plein temps

Avantages offerts par ce poste

Public transport reimbursement

Vacation days + 3 personal days

Incentive bonus

Growth opportunities

Milestone bonus + travel certificate

Worldwide GC Tour packages

Referral bonus

Full training program onsite

Unique corporate culture

International team

Résumé du poste

Grand Circle Corporation in Rome is seeking a Country Manager to lead our day-to-day operations and ensure quality and accuracy for our travel products. You will supervise trip leaders, support hiring/training, and drive performance in a fast-paced environment.

This role requires at least 5 years in travel industry staff management, a bachelor’s degree, excellent communication, and English fluency. The position offers a fixed salary of 50,000 EUR annually plus performance-based incentives and

Qualifications

• Minimum 5 years travel industry staff management experience.
• Bachelor’s degree required.
• Fluent in English; strong communication and problem-solving skills.

Responsabilités

• Oversee day-to-day operations to ensure quality and accuracy of products.
• Lead hiring, training, scheduling, coaching and performance management of Trip Leaders/TELs.
• Build a high-performing team that aligns with company culture and values.
• Drive performance in a fast-paced environment and manage under pressure.
• Engage with travelers on-site to support Trip Leaders and collect live feedback.
• Develop vendor relationships and negotiate terms to support cost goals.
• Design tours and authentic experiences showcasing Italian culture.
• Provide 24/7 emergency support and resolve operations issues.

Connaissances

Staff management

Travel industry experience

Interpersonal skills

Problem solving

Leadership

Vendor relations

Negotiation skills

English fluency

Microsoft Excel

Formation

Bachelor's degree

Outils

MS Word

Excel

Description du poste

Grand Circle Corporation in Rome is seeking a Country Manager to lead our day-to-day operations and ensure quality and accuracy for our travel products. You will supervise trip leaders, support hiring/training, and drive performance in a fast-paced environment.

This role requires at least 5 years in travel industry staff management, a bachelor’s degree, excellent communication, and English fluency. The position offers a fixed salary of 50,000 EUR annually plus performance-based incentives and