Travel Programs & Tour Logistics Coordinator

Grand Circle Corporation; Roma; On-site; EUR 26,000 - 32,000; Full time

Benefits offered by this job

Annual gross salary shown

Vacation days + personal days

Incentive bonus

Merit increase

Growth opportunities

Milestone travel bonus

Worldwide tour packages for associates

Strong company culture

Job summary

Grand Circle Corporation in Rome, Lazio, seeks a Travel & Tourism Relations Specialist to manage relations with Travel Managers, Trip Leaders and Tour Guides, plan activities, and resolve quality issues. You will assist in hiring and training logistics and coordinate admin tasks across tours.

Responsibilities include prescreening for guides, scheduling, data entry, newsletters, and on-site traveler interaction in a fast-paced travel environment.

Qualifications

• 2+ years’ experience in Travel & Tourism Business preferred.

Responsibilities

• Prepare materials for Tour Guides prior to the tour.
• Resolve quality issues related to the tour, itinerary and features included in the program.
• Prescreening for hiring Tour Guides.
• Handle relations with Tour Guides (assigning/changing tour schedule).
• Manage admin tasks: signing and filing all agreements and timesheets, preparing Group documents, reviewing travel expenses.
• Data entry and database management to ensure accuracy of company systems.
• Coordinate logistics for Tour Guide hiring, training trips, and business meetings.
• Interact regularly with travelers on site.
• Assist Trip Leaders for emergencies with passengers.
• Post Job Advertisements and screen CVs.

Skills

Fluent English

Microsoft Office

Excel

People skills

Customer care

Self-starter

Decision making

Willing to travel

Tools

GERT

TABLEAU

LOTUS NOTES

Job description

Grand Circle Corporation in Rome, Lazio, seeks a Travel & Tourism Relations Specialist to manage relations with Travel Managers, Trip Leaders and Tour Guides, plan activities, and resolve quality issues. You will assist in hiring and training logistics and coordinate admin tasks across tours.

Responsibilities include prescreening for guides, scheduling, data entry, newsletters, and on-site traveler interaction in a fast-paced travel environment.