Renewals & Growth Specialist - Cybersecurity (Remote)

Nozomi Networks Inc.; Rimini; Remoto; EUR 38.000 - 52.000; Tempo pieno

Vantaggi offerti da questo lavoro

Work-Life Balance

Unparalleled Flexible Time-Off

Descrizione del lavoro

Nozomi Networks Inc. is seeking a Sales Renewals Representative for the North EMEA region, based in Rimini, Emilia-Romagna.

You will manage the renewal cycle end-to-end, forecast risks, and identify upsell potential to support field sales, collaborating with sales, customer success, support, and training to ensure successful renewals. The role requires a proven renewal, sales, or customer service track record in cybersecurity or IT, with strong communication skills in English.

Competenze

• Experience in renewal, sales or customer service within Cybersecurity or IT.
• Strong customer experience track record with the ability to manage multiple accounts.
• Fluent in English; Arabic language skills are highly valuable.

Mansioni

• Identify renewal opportunities by understanding customer needs and preserving relationships
• Support sales, partners and distributors on renewals
• Manage pipeline and deliver quota targets consistently
• Forecast renewals and address any gap or risk of slipping
• Collaborate with Sales to identify early upsell opportunities for field sales
• Participate in weekly forecasts, reports, and reviews
• Provide visibility to regional renewal trends to Global Renewal Manager
• Coordinate with support/training to resolve technical questions before renewal date
• Track record in renewal, sales or customer service within Cybersecurity or IT

Conoscenze

Renewals management

Relationship management

Cross-functional collaboration

English fluency

Arabic helpful

Salesforce CRM experience

MS Excel

Strumenti

Salesforce CRM

MS Excel

Descrizione del lavoro

Nozomi Networks Inc. is seeking a Sales Renewals Representative for the North EMEA region, based in Rimini, Emilia-Romagna.

You will manage the renewal cycle end-to-end, forecast risks, and identify upsell potential to support field sales, collaborating with sales, customer success, support, and training to ensure successful renewals. The role requires a proven renewal, sales, or customer service track record in cybersecurity or IT, with strong communication skills in English.