Remote Cyber Renewals Specialist (EMEA)

Nozomi Networks Inc.; Toscana; Remote; EUR 42,000 - 64,000; Full time

Benefits offered by this job

Work-Life Balance

Unparalleled Flexible Time-Off

Job summary

Nozomi Networks Inc. is seeking a Sales Renewals Representative for the North EMEA region based in Siena/Toscana or remote. You will own the renewal cycle end-to-end, forecast risks, and identify upsell potential to support field sales.

Collaborate with Sales, Customer Success, Support and Training to resolve technical questions before renewal dates, preserve relationships, and meet quota targets in a cybersecurity context. Fluent English is required; Arabic is highly valued.

Qualifications

• Track record in renewal, sales or customer service within Cybersecurity or IT.
• Excellent written and oral communication; strong listening and presentation skills.
• Strong customer management and time management skills.

Responsibilities

• Identify renewal opportunities by understanding customer needs and preserving relationships
• Support sales, partners and distributors on renewals
• Manage pipeline and deliver quota targets consistently
• Forecast renewals and address any gap or risk of slipping
• Collaborate with Sales to identify early upsell opportunities for field sales
• Participate in weekly forecasts, reports, and reviews
• Provide visibility to regional renewal trends to Global Renewal Manager
• Coordinate with support/training to resolve technical questions before renewal date
• Embody company culture and mission with transparency and trust

Skills

Excellent written and oral comms

English fluency

Arabic language valued

Strong customer management

Time management

Cross-functional collaboration

Remote work ability

Tools

Salesforce or similar CRM

MS Excel

Job description

Nozomi Networks Inc. is seeking a Sales Renewals Representative for the North EMEA region based in Siena/Toscana or remote. You will own the renewal cycle end-to-end, forecast risks, and identify upsell potential to support field sales.

Collaborate with Sales, Customer Success, Support and Training to resolve technical questions before renewal dates, preserve relationships, and meet quota targets in a cybersecurity context. Fluent English is required; Arabic is highly valued.