Remote Service Engineer

ABB E-mobility B.V.; Remoto; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A leading EV technology company is looking for a Remote Service Engineer to support their global charging network. In this role, you will diagnose technical issues, guide customers, and collaborate with engineering teams. The ideal candidate should have a technical education in Electrical Engineering and 2-3 years of experience in a related field. Proficiency in English is required, and familiarity with Linux systems is a plus. This position promotes sustainable transport solutions and offers a competitive compensation package.

Servizi

Competitive compensation

Diverse work environment

Opportunities for professional growth

Competenze

• 2-3 years of experience in a technical/support role, ideally in EV or clean tech.
• Strong foundation in electrical engineering with troubleshooting experience.
• Ability to diagnose issues using data and logs.
• Fluency in English, additional languages are a plus.

Mansioni

• Diagnose and resolve issues in the global EV charging network.
• Provide expert guidance on technical challenges.
• Support customers and field engineers remotely.
• Collaborate with teams to enhance products and services.
• Conduct training sessions and create documentation.

Conoscenze

Problem-solving

Technical support

Analytical mindset

Customer support

Adaptability

Formazione

Bachelor’s or Master’s in Electrical Engineering or related

Strumenti

Linux-based systems

Descrizione del lavoro

Are you passionate about clean technology and ready to shape the future of electric mobility?

We’re looking for a Remote Service Engineer who thrives on solving complex technical challenges and is excited to power the growing EV charging revolution. In this role, your mission is to keep our customers’ charging infrastructure running flawlessly, ensuring a seamless and reliable experience for EV drivers around the world - and supporting the operation of one of the largest fast-charging networks globally. You’ll combine hands-on technical expertise with problem-solving creativity to make a real impact on the transition to sustainable transportation.

Your Responsibilities

• Keep the world charging: You’ll be at the heart of our global EV charging network — diagnosing, troubleshooting, and resolving technical issues
• Tackle complex challenges: Offer expert guidance on tough software, electrical or mechanical problems using data from our connected chargers
• Become the expert everyone turns to: Support customers and field engineers remotely, bringing your deep technical expertise to every challenge
• Empower our customers: Help operators run their charging sites and networks more efficiently through smart insights and proactive support
• Shape the future of e-mobility: Collaborate with our engineering, quality, and production teams to enhance our chargers, tools, and service offerings
• Share your knowledge: Deliver product, tools, and process training to service teams and partners—and create clear, impactful documentation and knowledge

Your Background

• Bachelor’s, Master’s, or equivalent technical/vocational education in a relevant field (e.g., Electrical Engineering, Electromechanics, or IT)
• 2–3 years of experience as a Service Engineer or in a similar technical support/maintenance role, preferably within the EV or clean tech industry
• Strong technical foundation in electrical engineering and installations, with experience in maintenance, troubleshooting, or system design
• Familiarity with Linux-based systems and software tools - or the curiosity and drive to learn them quickly
• Independent, proactive, and solution-oriented, with a passion for solving complex technical challenges
• Analytical mindset: able to diagnose and resolve issues using indirect data, logs, and system evidence
• Knowledge sharer: skilled at transferring expertise through trainings, webinars, or high-quality documentation
• Flexibility and commitment: willing to travel occasionally (up to 10%); the role requires operational flexibility, with availability to work in shifts, including Saturdays and public holidays, in compliance with current regulations and organizational needs
• Multilingual advantage: fluency in English is a must and knowledge of other languages is considered a plus

What’s in it for you?

Work with the best specialists in their field, in a diverse environment with unparalleled global reach. Feel inspired by our fast-growth. You will have the accountability to own your part in enabling a future of sustainable and efficient mobility. You can also count on a competitive compensation package in line with your capabilities and experience. Diversity, inclusion and equal opportunities are at the core of what we do. We celebrate different experiences and perspectives, and we aim to empower everyone in the creation of sustainable solutions for people all over the world. Our individual differences make us successful.

About ABB E-Mobility

ABB E-mobility is a world leader in EV charging technology and a partner of choice for the world’s biggest electric vehicle OEMs and nationwide EV charging network operators. With a strong R&D pipeline, our robust product portfolio of innovative holistic solutions – from grid to charge point and domestic installations to large fleet depots – means we are actively enabling the future of e-mobility, not just predicting it.