Remote SaaS Operations & Strategy Associate

Jobgether; Italia; Remote; EUR 82,000 - 112,000; Full time

Benefits offered by this job

Remote-first flexibility

International collaboration

Professional development

Career growth

High-impact responsibilities

Job summary

Jobgether, a partner company listed through our platform, seeks a Business Operations Associate based in Italy to support strategic planning, operational excellence, and growth within a fast-growing SaaS environment.

You will work closely with the VP of Business Operations and collaborate with Product, Engineering, Finance, People, and Go-to-Market teams to build scalable operating practices in a fully remote, international environment.

Qualifications

• 3–6 years of relevant professional experience in management consulting, technology investment banking, venture capital, startup operations, or a combination of these fields.
• Strong analytical and problem-solving abilities, with demonstrated experience using data and research to inform business decisions.
• Good understanding of SaaS business models and key financial and operational metrics, including revenue, margins, operating costs, and cash burn.
• Ability to interpret financial reports, assess business performance, and develop informed perspectives on organizational health.
• Excellent organizational skills and exceptional attention to detail, with a proactive approach to managing multiple priorities and delivering high-quality work.
• Strong written and verbal communication skills, including the ability to present complex information clearly and interact effectively with senior stakeholders.
• Proven stakeholder management and collaboration skills, with the ability to work across different functions and influence outcomes without direct authority.
• Adaptability and a willingness to work in a fast-paced startup environment where priorities evolve and ambiguity is part of everyday operations.
• A continuous improvement mindset, combined with initiative, curiosity, and a practical approach to problem-solving.
• Genuine interest in AI tools and their potential to improve business operations, with a willingness to experiment, share insights, and contribute to broader AI adoption.
• Proficiency with macOS and confidence working remotely with collaboration and productivity tools such as Slack, Google Workspace, and Zoom.
• Strong written English skills and the ability to collaborate effectively with colleagues across different time zones and geographical locations.

Responsibilities

• Coordinate and manage the company's goal-setting processes, monitoring progress against key objectives and identifying potential deviations.
• Support leadership in defining, implementing, and tracking Objectives and Key Results (OKRs) to ensure alignment across departments.
• Conduct market, business, and operational research to develop actionable insights and recommendations that support strategic decision-making.
• Analyze organizational performance and help identify opportunities to improve execution and achieve business objectives.
• Ensure employees have timely access to relevant business information, promoting transparency, alignment, and informed decision-making.
• Conduct analyses and experiments to evaluate business opportunities, identify trends, and recommend improvements.
• Prepare strategic content, presentations, and performance updates for company-wide meetings, leadership discussions, and team offsites.
• Support communication and alignment between senior leadership and cross-functional teams.
• Collaborate with department leaders to implement and continuously improve company-wide operating processes and frameworks.
• Develop efficient systems for knowledge sharing, documentation, and collaboration across a distributed workforce.
• Manage and continuously improve Notion as the organization's central knowledge management platform and Single Source of Truth.
• Identify operational inefficiencies and recommend practical solutions to streamline workflows and improve productivity.
• Support high-priority business initiatives and contribute wherever additional operational or strategic support is needed.
• Explore and promote the use of AI tools and emerging technologies to improve internal processes and overall business efficiency.

Skills

Strategic planning

Data analysis

SaaS metrics

Stakeholder management

Cross-functional collaboration

Communication

Remote collaboration

Tools

Notion

Slack

Google Workspace

Zoom

Job description

Jobgether, a partner company listed through our platform, seeks a Business Operations Associate based in Italy to support strategic planning, operational excellence, and growth within a fast-growing SaaS environment.

You will work closely with the VP of Business Operations and collaborate with Product, Engineering, Finance, People, and Go-to-Market teams to build scalable operating practices in a fully remote, international environment.