Remote Renewals & Upsell Specialist - North EMEA

Nozomi Networks Inc.; Caserta; Remote; EUR 40.000 - 60.000; Vollzeit

Benefits dieser Stelle

Work-Life Balance

Flexible Time-Off

Zusammenfassung

Nozomi Networks Inc. in Italy is seeking a Sales Renewals Representative for the North EMEA region, based in Caserta, Campania.

You will own the renewal cycle end-to-end, collaborate with sales and customer success, forecast risks, and identify upsell potential to protect and grow customer relationships in the cybersecurity space. You will maintain a strong customer experience, manage the renewal pipeline, contribute to weekly forecasts, and work with support and training to resolve technical

Qualifikationen

• Experience renewing deals in cybersecurity or IT.
• Strong customer-facing track record.
• Tenacious, target-driven with attention to detail.
• Excellent written and oral communication; active listening.
• Ability to work remotely with motivation.

Aufgaben

• Identify renewal opportunities and preserve relationships.
• Forecast renewals and address gaps or risks.
• Collaborate with Sales and Customer Success on risks and upsell.
• Coordinate with support/training to resolve questions before renewal dates.
• Track regional renewal trends and provide visibility to leadership.
• Manage renewal pipeline and meet quota targets.

Kenntnisse

Account management

Renewals & upsell

Cross-functional collaboration

Forecasting

Communication

Time management

English fluency

Tools

Salesforce

MS Excel

Jobbeschreibung

Nozomi Networks Inc. in Italy is seeking a Sales Renewals Representative for the North EMEA region, based in Caserta, Campania.

You will own the renewal cycle end-to-end, collaborate with sales and customer success, forecast risks, and identify upsell potential to protect and grow customer relationships in the cybersecurity space. You will maintain a strong customer experience, manage the renewal pipeline, contribute to weekly forecasts, and work with support and training to resolve technical