Italian Support Specialist - Remote Greece

FH Collective Academy; Potenza; Remote; EUR 10,663 - 12,772; Full time

Benefits offered by this job

Full relocation package including flight and accommodation

Performance bonus up to 10%

Paid training from day one

Job summary

FH Collective Academy is seeking Italian speakers for a customer experience project working remotely in Greece. This position offers full relocation support, including flight coverage and accommodation to candidates moving to Greece.

The role involves providing customer support in Italian and working in a multicultural team. No previous experience is necessary, as extensive training is provided. Ideal candidates should possess fluent Italian and good communication skills in English.

Qualifications

• Fluency in Italian is a must, with a C1/C2 level preferred.
• Strong English skills for training and internal communication.
• No prior experience necessary as full training is provided.

Responsibilities

• Provide customer support via phone, email, and chat in Italian.
• Assist with account issues and platform queries.
• Log interaction details in internal CRM systems.
• Meet productivity and quality targets.

Skills

Fluent Italian (C1/C2 level)

Good working knowledge of English (B2+ level)

Strong interpersonal and analytical skills

Solutions-driven mindset

Comfortable navigating digital tools

Ability to adapt to fast-paced environments

Job description

FH Collective Academy is seeking Italian speakers for a customer experience project working remotely in Greece. This position offers full relocation support, including flight coverage and accommodation to candidates moving to Greece.

The role involves providing customer support in Italian and working in a multicultural team. No previous experience is necessary, as extensive training is provided. Ideal candidates should possess fluent Italian and good communication skills in English.