Italian Remote Support Specialist — Greece (Relocation)

FH Collective - Academy; Ravenna; Remote; EUR 10,663 - 12,772; Full time

Benefits offered by this job

Performance bonus up to 10%

Paid training from day one

Comprehensive relocation package

Job summary

FH Collective - Academy is seeking Italian speakers for a Customer Experience Project, offering the flexibility of remote work from Greece. The role involves providing comprehensive customer support, logging inquiries, and assisting with account issues.

Full training is provided with no prior experience needed. Candidates will enjoy a supportive relocation package, including flight tickets and accommodation. This is an excellent opportunity to work in a vibrant international environment.

Qualifications

• No prior experience required – full training is provided.
• Strong solutions-driven mindset and genuine passion for helping others.
• Comfortable in a fast-paced, multicultural team.

Responsibilities

• Providing customer support via phone, email, and chat in Italian.
• Assisting with account issues, content reports, and platform queries.
• Logging interaction details accurately in internal CRM systems.

Skills

Fluent Italian (C1/C2 level)

Good working knowledge of English (B2+ level)

Strong interpersonal and analytical skills

Comfortable navigating digital tools

Job description

FH Collective - Academy is seeking Italian speakers for a Customer Experience Project, offering the flexibility of remote work from Greece. The role involves providing comprehensive customer support, logging inquiries, and assisting with account issues.

Full training is provided with no prior experience needed. Candidates will enjoy a supportive relocation package, including flight tickets and accommodation. This is an excellent opportunity to work in a vibrant international environment.