Remote Italian Support Specialist in Greece

FH Collective - Academy; Forlì; Remote; EUR 10,663 - 12,772; Full time

Benefits offered by this job

Performance bonus up to 10%

Paid training from day one

Relocation package including flight and accommodation

Job summary

FH Collective - Academy is seeking Italian speakers for a Customer Experience Project in Greece, offering remote work opportunities. This role involves providing customer support while ensuring high service quality in a vibrant international environment.

The ideal candidate will be fluent in Italian and have a working knowledge of English. Full training is provided, and relocation assistance is available for candidates moving from another EU country.

Qualifications

• Fluent in Italian at C1/C2 level.
• Good working knowledge of English for training.
• Strong interpersonal and analytical skills.

Responsibilities

• Provide customer support via phone, email, and chat.
• Assist with account issues and platform queries.
• Log interaction details accurately in CRM systems.
• Meet standard team productivity and quality targets.

Skills

Fluent Italian (C1/C2 level)

Good knowledge of English (B2+ level)

Interpersonal skills

Analytical skills

Solutions-driven mindset

Adaptability to fast-paced environment

Job description

FH Collective - Academy is seeking Italian speakers for a Customer Experience Project in Greece, offering remote work opportunities. This role involves providing customer support while ensuring high service quality in a vibrant international environment.

The ideal candidate will be fluent in Italian and have a working knowledge of English. Full training is provided, and relocation assistance is available for candidates moving from another EU country.