Remote Italian Support Specialist – EU Relocation

WW Talents; Terni; Remoto; EUR 12.000 - 13.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fully paid training

100% remote work from Greece

Career development opportunities

Descrizione del lavoro

WW Talents is hiring an Italian-speaking Customer Support Representative to work remotely from Greece. You will handle inquiries in Italian (plus English) via phone, email, and chat, ensure smooth resolutions, and document interactions in the CRM.

The role includes fully paid training and a generous remote, international environment. Relocation support is available if needed, and a performance bonus of up to 10% is offered.

Competenze

• Fluent Italian (C1/C2) and English (B2+).
• Good communication, problem-solving, and customer-first attitude.
• Ability to work effectively in a fully remote, international team.

Mansioni

• Provide professional customer support in Italian via phone, email, and chat.
• Respond to inquiries and resolve account-related issues.
• Assist customers with platform, product, and service questions.
• Troubleshoot issues and propose effective solutions.
• Handle customer requests efficiently while maintaining satisfaction.
• Document customer interactions accurately in CRM and internal systems.
• Follow established quality and productivity standards.
• Help customers understand platform features.

Conoscenze

Italian language

English language

Communication skills

Problem solving

Troubleshooting

Customer focus

Empathy

Attention to detail

Data entry

Strumenti

CRM systems

Descrizione del lavoro

WW Talents is hiring an Italian-speaking Customer Support Representative to work remotely from Greece. You will handle inquiries in Italian (plus English) via phone, email, and chat, ensure smooth resolutions, and document interactions in the CRM.

The role includes fully paid training and a generous remote, international environment. Relocation support is available if needed, and a performance bonus of up to 10% is offered.