Remote Italian-Speaking Customer Support (EU Relocation)

WW Talents; Ancona; Remoto; EUR 12.000 - 172.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fully paid training

100% remote

Relocation support

International environment

Career development

Descrizione del lavoro

WW Talents is seeking an Italian-Speaking Customer Support Representative to work remotely from Greece. You will provide support in Italian via phone, email, and chat, resolving inquiries and guiding customers through the platform.

Full training is paid, with a competitive salary and full relocation assistance for EU candidates. Join a multicultural, international team and grow your customer service career from anywhere in Greece.

Competenze

• Fluent Italian – C1/C2 level.
• English at least B2+ for training and internal communication.
• Previous Customer Support experience is a plus, not required.
• Strong communication and interpersonal skills.
• Customer-focused and empathetic approach.
• Strong problem-solving and troubleshooting skills.
• Ability to work independently in a remote environment.

Mansioni

• Provide professional customer support in Italian via phone, email, and chat.
• Respond to customer inquiries and resolve account-related issues.
• Assist customers with platform, product, and service-related questions.
• Troubleshoot issues and provide effective solutions.
• Handle customer requests efficiently while maintaining a high level of customer satisfaction.
• Accurately document customer interactions in CRM and internal systems.
• Follow established quality and productivity standards.
• Help customers understand the platform and available features.

Conoscenze

Italian language

English proficiency

Customer-focused approach

Problem-solving

Communication skills

Strumenti

CRM software

Descrizione del lavoro

WW Talents is seeking an Italian-Speaking Customer Support Representative to work remotely from Greece. You will provide support in Italian via phone, email, and chat, resolving inquiries and guiding customers through the platform.

Full training is paid, with a competitive salary and full relocation assistance for EU candidates. Join a multicultural, international team and grow your customer service career from anywhere in Greece.