Remote Italian-Speaking Support Agent — Greece Relocation

FH Collective Academy; Parma; Remoto; EUR 15.000 - 17.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fully paid training

Relocation package

Performance bonus up to 15%

Descrizione del lavoro

FH Collective Academy is offering a fully remote role based in Greece with a complete relocation package. The position requires fluent Italian for customer support across phone, email, and chat, plus English for training and internal communication.

You will join a fast-paced, international team with rotational shifts and a strong focus on customer satisfaction. The package includes a monthly gross salary of €1,045 paid across 14 salaries, with a potential performance bonus up to 15%, and fully

Competenze

• Fluent Italian (C1/C2) required.
• English (B2+) for training and communication.
• Strong communication and interpersonal skills.
• Ability to work independently in a remote setting.
• Comfortable with CRM and multiple apps.

Mansioni

• Provide customer support in Italian via phone, email, and chat.
• Handle customer inquiries and account-related requests.
• Troubleshoot issues and provide effective solutions.
• Assist customers with products, services, and platform features.
• Document interactions accurately and follow quality standards.
• Maintain a high level of customer satisfaction.

Conoscenze

Italian fluency

English communication

Customer service

CRM tools

Data entry accuracy

Descrizione del lavoro

FH Collective Academy is offering a fully remote role based in Greece with a complete relocation package. The position requires fluent Italian for customer support across phone, email, and chat, plus English for training and internal communication.

You will join a fast-paced, international team with rotational shifts and a strong focus on customer satisfaction. The package includes a monthly gross salary of €1,045 paid across 14 salaries, with a potential performance bonus up to 15%, and fully