Remote Italian-Speaking Support Agent (Greece Relocation)

Career Nest Academy; Montelibretti; Remote; EUR 15.000 - 17.000; Vollzeit

Benefits dieser Stelle

Relocation package

Fully remote role in Greece

Paid training

Zusammenfassung

Career Nest Academy is offering a fully remote customer support role based in Greece with complete relocation support. You will handle Italian-speaking customer interactions, assist with products and platform features, and maintain high customer satisfaction while working across diverse teams.

Ideal candidates are fluent in Italian (C1/C2) and English (B2+), with strong communication and problem-solving abilities. Relocation package includes flight, hotel, and airport pickup, plus paid training.

Qualifikationen

• Fluent Italian, C1/C2 level.
• English B2+ for training and communication.
• Strong communication and customer focus.

Aufgaben

• Provide customer support in Italian via phone, email, and chat.
• Handle customer inquiries and account-related requests.
• Troubleshoot issues and provide effective solutions.
• Assist customers with products, services, and platform features.
• Document interactions accurately and follow quality standards.
• Maintain a high level of customer satisfaction.

Kenntnisse

Fluent Italian

English B2+

Strong communication

Customer-focused

Problem solving

Tools

CRM systems

Jobbeschreibung

Career Nest Academy is offering a fully remote customer support role based in Greece with complete relocation support. You will handle Italian-speaking customer interactions, assist with products and platform features, and maintain high customer satisfaction while working across diverse teams.

Ideal candidates are fluent in Italian (C1/C2) and English (B2+), with strong communication and problem-solving abilities. Relocation package includes flight, hotel, and airport pickup, plus paid training.