Remote Italian Support Agent - Greece Relocation Included

Career Nest Academy; Sicilia; Remoto; EUR 15.000 - 17.000; Tempo pieno

Vantaggi offerti da questo lavoro

Relocation package

Fully paid training

Competitive salary

Descrizione del lavoro

Career Nest Academy is seeking a remote Italian-speaking customer support specialist for a Greece-based opportunity. Work from anywhere in Greece with a full relocation package and paid training; the role offers a competitive salary and international exposure.

You'll handle Italian customer inquiries by phone, email, and chat, document interactions, and ensure high satisfaction. Must have Italian C1/C2 and English B2+, be comfortable with CRM tools, and adapt to a fast-paced multicultural team.

Competenze

• Italian fluency at high level (C1/C2).
• English proficiency at least B2+ for training and internal communication.
• Strong communication and interpersonal skills.
• Customer-focused and empathetic approach.
• Strong problem-solving and troubleshooting skills.
• Comfortable using CRM systems, digital tools and multiple applications.
• Good attention to detail and accurate data entry.
• Ability to work independently in a remote environment.
• Flexible and able to work rotational shifts.
• Capable of working in a fast-paced, international, multicultural team.

Mansioni

• Provide customer support in Italian via phone, email, and chat.
• Handle customer inquiries and account-related requests.
• Troubleshoot issues and provide effective solutions.
• Assist customers with products, services, and platform features.
• Document interactions accurately and follow quality standards.
• Maintain a high level of customer satisfaction.

Conoscenze

Italian fluency

English proficiency

Customer service

CRM systems

Strumenti

CRM systems

Digital tools

Descrizione del lavoro

Career Nest Academy is seeking a remote Italian-speaking customer support specialist for a Greece-based opportunity. Work from anywhere in Greece with a full relocation package and paid training; the role offers a competitive salary and international exposure.

You'll handle Italian customer inquiries by phone, email, and chat, document interactions, and ensure high satisfaction. Must have Italian C1/C2 and English B2+, be comfortable with CRM tools, and adapt to a fast-paced multicultural team.