Remote Italian-Speaking Support Agent — Greece Relocation

Career Nest Academy; Filippona; Remote; EUR 15,000 - 17,000; Full time

Benefits offered by this job

Relocation package

Fully paid training

Performance bonus up to 15%

Job summary

Career Nest Academy Greece is hiring for a fully remote Italian-speaking customer support role, with relocation assistance and training.

You will provide support in Italian via phone, email, and chat, handle inquiries and account requests, troubleshoot problems, and document interactions to strict quality standards.

This role offers 14 monthly salaries (€1,045 gross each), a bonus up to 15% tied to targets, and an end-to-end relocation package including flight, hotel, and airport pickup.

Qualifications

• Fluent Italian – C1/C2 level.
• English proficiency at B2+ for training and teamwork.
• Strong communication and interpersonal skills.
• Customer-focused and empathetic approach.
• Problem-solving and troubleshooting abilities.
• Experience with CRM systems and digital tools.

Responsibilities

• Provide customer support in Italian via phone, email, and chat.
• Handle customer inquiries and account-related requests.
• Troubleshoot issues and provide effective solutions.
• Assist customers with products, services, and platform features.
• Document interactions accurately and follow quality standards.
• Maintain a high level of customer satisfaction.

Skills

Fluent Italian

English B2+

Customer focus

Strong communication

Empathy

Data entry

CRM systems

Tools

CRM systems

Job description

Career Nest Academy Greece is hiring for a fully remote Italian-speaking customer support role, with relocation assistance and training.

You will provide support in Italian via phone, email, and chat, handle inquiries and account requests, troubleshoot problems, and document interactions to strict quality standards.

This role offers 14 monthly salaries (€1,045 gross each), a bonus up to 15% tied to targets, and an end-to-end relocation package including flight, hotel, and airport pickup.