Remote Italian-Speaking Customer Support Agent — Greece Relocation

Career Nest Academy; Ioanella; Remote; EUR 15,000 - 17,000; Full time

Benefits offered by this job

Relocation package

Fully paid training

Remote work from Greece

Job summary

Career Nest Academy is hiring for a fully remote customer support role based in Greece. You will work from anywhere in Greece with full relocation support, including flight, hotel, and real estate assistance, and will receive paid training from day one.

The role requires fluent Italian (C1/C2) and English (B2+) for training and internal communication, with shifts across 08:00–00:00 and a 5-day workweek in a multinational team environment.

Qualifications

• Fluent Italian – C1/C2 level.
• English – B2+ for training and internal communication.
• Strong communication and interpersonal skills.
• Customer-focused and empathetic approach.

Responsibilities

• Provide customer support in Italian via phone, email, and chat.
• Handle customer inquiries and account-related requests.
• Troubleshoot issues and provide effective solutions.
• Assist customers with products, services, and platform features.
• Document interactions accurately and follow quality standards.
• Maintain a high level of customer satisfaction.

Skills

Fluent Italian

English proficiency

Customer service

CRM software

Tools

CRM software

Job description

Career Nest Academy is hiring for a fully remote customer support role based in Greece. You will work from anywhere in Greece with full relocation support, including flight, hotel, and real estate assistance, and will receive paid training from day one.

The role requires fluent Italian (C1/C2) and English (B2+) for training and internal communication, with shifts across 08:00–00:00 and a 5-day workweek in a multinational team environment.