Remote Italian Customer Support Agent — Greece Relocation

Career Nest Academy; Porto; Remote; EUR 15,000 - 18,000; Full time

Benefits offered by this job

Full relocation package

Fully paid training

Remote work from Greece

Job summary

Career Nest Academy is seeking a fully remote Italian-speaking customer support specialist based in Greece with a complete relocation package. Earn €1,045 gross per month for 14 salaries, plus a performance bonus up to 15% and full training from day one.

Work 5 days a week, 8 hours daily, with rotational shifts. Provide Italian support via phone, email, and chat, and help customers with products and platform features while maintaining high satisfaction in a fast-paced, international team.

Qualifications

• Fluent Italian at C1/C2 level.
• English at B2+ for training and internal communication.
• Experience in customer support or a service role is preferred.
• Ability to work remotely in a fast-paced, international team.

Responsibilities

• Provide customer support in Italian via phone, email, and chat.
• Handle customer inquiries and account-related requests.
• Troubleshoot issues and provide effective solutions.
• Assist customers with products, services, and platform features.
• Document interactions accurately and follow quality standards.
• Maintain a high level of customer satisfaction.

Skills

Italian (C1/C2)

English (B2+)

Customer service

CRM systems

Tools

CRM software

Job description

Career Nest Academy is seeking a fully remote Italian-speaking customer support specialist based in Greece with a complete relocation package. Earn €1,045 gross per month for 14 salaries, plus a performance bonus up to 15% and full training from day one.

Work 5 days a week, 8 hours daily, with rotational shifts. Provide Italian support via phone, email, and chat, and help customers with products and platform features while maintaining high satisfaction in a fast-paced, international team.