Remote Italian-Speaking Support Agent (Greece)

FH Collective Academy; Bergamo; Remoto; EUR 15.000 - 17.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fully paid training

Relocation package

Performance bonus up to 15%

Remote work in Greece

Descrizione del lavoro

FH Collective Academy is hiring a fully remote Italian-speaking Customer Support representative based in Greece with relocation support. The role offers 5 days a week, 8 hours per day with rotating shifts across 08:00–00:00.

You will handle Italian and English inquiries via phone, email, and chat, document interactions, and strive for high customer satisfaction. Relocation and training are provided, with a competitive salary package and performance bonus.

Competenze

• Fluent Italian (C1/C2) and English (B2+) are required.
• Excellent communication and interpersonal skills.
• Ability to work independently in a remote environment.

Mansioni

• Provide customer support in Italian via phone, email, and chat.
• Handle customer inquiries and account-related requests.
• Troubleshoot issues and provide effective solutions.
• Assist customers with products, services, and platform features.
• Document interactions accurately and follow quality standards.
• Maintain a high level of customer satisfaction.

Conoscenze

Fluent Italian

English Proficiency

Interpersonal skills

Strumenti

CRM software

Descrizione del lavoro

FH Collective Academy is hiring a fully remote Italian-speaking Customer Support representative based in Greece with relocation support. The role offers 5 days a week, 8 hours per day with rotating shifts across 08:00–00:00.

You will handle Italian and English inquiries via phone, email, and chat, document interactions, and strive for high customer satisfaction. Relocation and training are provided, with a competitive salary package and performance bonus.