Remote Italian-Speaking Customer Support Specialist

CB Talents; Roma; Remoto; EUR 11.000 - 13.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive salary

Monthly bonus

100% Remote

Relocation support

Paid training & nesting

Career growth

Descrizione del lavoro

CB Talents is seeking Italian-speaking Customer Service Agents to support a premium global tech brand. This 100% remote role is based in Greece, with relocation support and a robust training program. The contract starts with 8 months and offers extension opportunities.

You will handle inbound inquiries for sales and product support, assist customers with tech troubleshooting, and log interactions in English using Salesforce, ensuring a high-quality customer experience daily.

Competenze

• Native-level Italian; strong English for logging
• Experience in customer service or call centers
• Proficient with web tools, browsers, and diagnostic software

Mansioni

• Handle inbound inquiries via phone for sales, product support, tracking, and warranty claims.
• Assist Italian-speaking customers with tech troubleshooting using tools like Salesforce and diagnostics.
• Log interactions in English using CRM systems.
• Deliver a high-touch customer experience every day.

Conoscenze

Italian language

English language

Customer service experience

Tech-savvy

Strumenti

Salesforce

Descrizione del lavoro

CB Talents is seeking Italian-speaking Customer Service Agents to support a premium global tech brand. This 100% remote role is based in Greece, with relocation support and a robust training program. The contract starts with 8 months and offers extension opportunities.

You will handle inbound inquiries for sales and product support, assist customers with tech troubleshooting, and log interactions in English using Salesforce, ensuring a high-quality customer experience daily.