Remote Italian-Speaking Customer Support Specialist

Cbtalents; Firenze; Remoto; EUR 24.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Relocation support

Descrizione del lavoro

Cbtalents is hiring an Italian-speaking Customer Support Representative to join an international customer service project based in Greece.

You will assist Italian-speaking customers through phone and digital channels, resolve inquiries, and ensure a professional customer experience from a fully remote Greece-based role. relocation support is available and candidates may relocate as needed.

Competenze

• Native-level Italian or C1 proficiency.
• English at least B2 level.
• Strong verbal and written communication skills.
• Comfortable using computers and digital applications.
• Able to work remotely from Greece.

Mansioni

• Assist Italian-speaking customers through phone and digital channels.
• Respond to inquiries professionally and efficiently.
• Identify customer needs and provide accurate information.
• Resolve customer issues with empathy and a customer-focused approach.
• Escalate complex cases when necessary.
• Follow established procedures and quality guidelines.
• Maintain a high standard of customer experience.

Conoscenze

Italian (C1)

English (B2+)

Communication skills

Remote work readiness

Descrizione del lavoro

Cbtalents is hiring an Italian-speaking Customer Support Representative to join an international customer service project based in Greece.

You will assist Italian-speaking customers through phone and digital channels, resolve inquiries, and ensure a professional customer experience from a fully remote Greece-based role. relocation support is available and candidates may relocate as needed.