Remote Italian-Speaking Customer Support Agent (Greece)

Cbtalents; Torino; Remoto; EUR 18.000 - 26.000; Tempo pieno

Vantaggi offerti da questo lavoro

Relocation support

Descrizione del lavoro

Cbtalents is hiring an Italian-speaking Customer Support Representative to join an international project based in Greece. You will support Italian-speaking customers through phone and digital channels, assisting with general inquiries and resolving issues to provide a positive experience.

This is a remote position within Greece. relocation support is available for candidates who may need to move, and those already based in Greece are welcome to apply.

Competenze

• Native-level or C1 Italian required.
• B2 English or higher.
• Strong verbal and written communication skills.
• Comfortable using computers and digital applications.
• Customer-focused and solution-oriented mindset.

Mansioni

• Assist customers through phone and digital support channels.
• Respond to customer inquiries professionally and efficiently.
• Identify customer needs and provide accurate information.
• Resolve customer issues with empathy and a customer-focused approach.
• Escalate complex cases when necessary.
• Follow established procedures and quality guidelines.
• Maintain a high standard of customer experience.

Conoscenze

Italian (C1)

English (B2)

Verbal communication

Written communication

Customer-focused

Descrizione del lavoro

Cbtalents is hiring an Italian-speaking Customer Support Representative to join an international project based in Greece. You will support Italian-speaking customers through phone and digital channels, assisting with general inquiries and resolving issues to provide a positive experience.

This is a remote position within Greece. relocation support is available for candidates who may need to move, and those already based in Greece are welcome to apply.