Italian-Speaking Remote Customer Support (Greece)

Cbtalents; Bologna; Remoto; EUR 24.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Relocation assistance

Descrizione del lavoro

CBTalents is hiring an Italian-speaking Customer Support Representative to join an international project based in Greece. You will support Italian-speaking customers via phone and digital channels, delivering friendly, professional service.

This remote position allows relocation support within Greece; candidates may already be based in Greece or relocate. Strong communication and problem-solving skills are essential.

Competenze

• Native-level or C1 Italian proficiency.
• B2 English or higher.
• Strong verbal and written communication skills.
• Comfortable using computers and digital applications.

Mansioni

• Assist customers through phone and digital support channels
• Respond to customer inquiries professionally and efficiently
• Identify customer needs and provide accurate information
• Resolve customer issues with empathy and a customer-focused approach
• Escalate complex cases when necessary
• Follow established procedures and quality guidelines
• Maintain a high standard of customer experience

Conoscenze

Italian language

English language

Descrizione del lavoro

CBTalents is hiring an Italian-speaking Customer Support Representative to join an international project based in Greece. You will support Italian-speaking customers via phone and digital channels, delivering friendly, professional service.

This remote position allows relocation support within Greece; candidates may already be based in Greece or relocate. Strong communication and problem-solving skills are essential.