Remote Italian-Speaking Customer Support Greece

Cross Border Talents; Palermo; Remote; EUR 13,000 - 20,000; Full time

Benefits offered by this job

100% remote

Relocation assistance

Full training

International team

Career growth

Job summary

Cross Border Talents is seeking motivated Italian-speaking customer support specialists for a 100% remote role based in Greece. You will assist customers via phone, email, or chat, providing product information with empathy and resolving issues efficiently.

No prior experience required; full training is provided. You should have Italian at C2 and English at least B2, strong communication, and the ability to work independently from a home office with a stable internet connection.

Qualifications

• Fluency in Italian at C2 level.
• English level: B2 or higher.
• Strong communication skills and customer-focused mindset.
• Ability to work independently and manage responsibilities remotely.
• Stable internet connection and a suitable home office setup.

Responsibilities

• Provide outstanding support to customers via phone, email, or chat.
• Handle inquiries, troubleshoot issues, and ensure customer satisfaction.
• Offer product or service information with professionalism and empathy.
• Escalate more complex cases to the appropriate teams when required.

Skills

Italian (C2)

English (B2+)

Communication skills

Customer-oriented

Remote work independently

Job description

Cross Border Talents is seeking motivated Italian-speaking customer support specialists for a 100% remote role based in Greece. You will assist customers via phone, email, or chat, providing product information with empathy and resolving issues efficiently.

No prior experience required; full training is provided. You should have Italian at C2 and English at least B2, strong communication, and the ability to work independently from a home office with a stable internet connection.