Remote Italian-Speaking Customer Support Pro

Cross Border Talents; Pompei; À distance; EUR 21 000 - 27 000; Plein temps

Avantages offerts par ce poste

Remote work in Greece

Full training included

International environment

Career growth opportunities

Relocation assistance

Résumé du poste

Cross Border Talents in Greece is seeking Italian-speaking remote customer support professionals to join our international team. This role offers full-time, 100% remote work from anywhere in Greece, with comprehensive training and ongoing career development.

You will handle inquiries via phone, email, or chat, provide product information with empathy, and escalate complex cases as needed. Fluency in Italian (C2) and English (B2) is required, plus strong communication and independent work habits.

Qualifications

• Fluency in Italian (C2) required.
• English level of B2 or higher.
• Strong communication skills and a customer-oriented mindset.

Responsabilités

• Provide outstanding support to customers via phone, email, or chat.
• Handle inquiries, troubleshoot issues, and ensure customer satisfaction.
• Offer product or service information with professionalism and empathy.
• Escalate more complex cases to the appropriate teams when required.

Connaissances

Italian fluency (C2)

English proficiency (B2)

Strong communication

Description du poste

Cross Border Talents in Greece is seeking Italian-speaking remote customer support professionals to join our international team. This role offers full-time, 100% remote work from anywhere in Greece, with comprehensive training and ongoing career development.

You will handle inquiries via phone, email, or chat, provide product information with empathy, and escalate complex cases as needed. Fluency in Italian (C2) and English (B2) is required, plus strong communication and independent work habits.