Remote Italian-Speaking Customer Support (Greece)

Cross Border Talents; Firenze; Remote; EUR 18,000 - 30,000; Full time

Benefits offered by this job

100% remote work

Full training

International team

Career growth

Relocation

Job summary

Cross Border Talents is seeking Italian-speaking remote customer service agents to support clients from Greece. This full-time role offers 100% remote work from anywhere in Greece, with full training and an international team.

You will respond by phone, email, or chat, troubleshoot issues, provide product information, and escalate complex cases. Requirements include native Italian (C2) and English at least B2, strong communication, and the ability to work independently from a home office.

Qualifications

• Native-level Italian required (C2).
• English proficiency at B2 or higher.
• Strong communication and a customer-oriented mindset.

Responsibilities

• Provide support by phone, email, or chat.
• Troubleshoot issues and ensure customer satisfaction.
• Offer product information with professionalism and empathy.
• Escalate complex cases to appropriate teams.

Skills

Italian C2

English B2+

Customer service

Remote work

Independent worker

Job description

Cross Border Talents is seeking Italian-speaking remote customer service agents to support clients from Greece. This full-time role offers 100% remote work from anywhere in Greece, with full training and an international team.

You will respond by phone, email, or chat, troubleshoot issues, provide product information, and escalate complex cases. Requirements include native Italian (C2) and English at least B2, strong communication, and the ability to work independently from a home office.