Remote Italian-Speaking Support Specialist (Greece)

Cbtalents; Puglia; Remoto; EUR 24.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Relocation support

Remote work in Greece

Descrizione del lavoro

Cbtalents is seeking an Italian-speaking Customer Support Representative to join an international project based in Greece. You will assist Italian-speaking customers via phone and digital channels, resolving inquiries and ensuring a positive experience.

This is a remote position within Greece; relocation support is available, and candidates may already be in Greece or relocate. Fluency in Italian and English is required.

Competenze

• Native-level Italian or C1
• Fluent English (B2) or higher
• Strong verbal and written communication skills
• Experience in customer support is a plus

Mansioni

• Assist Italian-speaking customers through phone and digital channels
• Respond to inquiries professionally and efficiently
• Identify customer needs and provide accurate information
• Resolve issues with empathy and a customer-focused approach
• Escalate complex cases when necessary
• Follow procedures and quality guidelines to maintain service quality

Conoscenze

Italian language

English proficiency

Phone support

Descrizione del lavoro

Cbtalents is seeking an Italian-speaking Customer Support Representative to join an international project based in Greece. You will assist Italian-speaking customers via phone and digital channels, resolving inquiries and ensuring a positive experience.

This is a remote position within Greece; relocation support is available, and candidates may already be in Greece or relocate. Fluency in Italian and English is required.