Remote Italian-Speaking Customer Support Specialist

WW Talents

Foggia

Remoto

EUR 13.000 - 17.000

Tempo pieno

3 giorni fa

Candidati tra i primi

Generatore di candidature

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Vantaggi offerti da questo lavoro

Fully paid training

100% remote work from Greece

Relocation support

Performance bonus up to 10%

Descrizione del lavoro

WW Talents is seeking an Italian-Speaking Customer Support Representative to join its international team. This fully remote role in Greece offers paid training, a competitive salary package, and full relocation support for EU relocations.

You will provide professional Italian-language support via phone, email, and chat, resolve inquiries, and document interactions in CRM. The position emphasizes strong communication and a customer-centric approach within a fast-paced, multicultural environment.

Competenze

Fluent Italian – C1/C2 level.
English B2+ for training and internal communication.
No previous experience required; full paid training provided.
Experience in Customer Support is a plus.

Mansioni

Provide professional customer support in Italian via phone, email, and chat.
Respond to customer inquiries and resolve account-related issues.
Assist customers with platform, product, and service-related questions.
Troubleshoot issues and provide effective solutions.
Handle customer requests efficiently while maintaining a high level of customer satisfaction.
Accurately document customer interactions in CRM and internal systems.
Follow established quality and productivity standards.
Help customers understand the platform and available features.