Remote Italian-Speaking Customer Support — Greece

WW Talents; Torino; Remoto; EUR 14.000 - 15.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fully paid training

Relocation support

Remote work from Greece

International environment

Career development opportunities

Descrizione del lavoro

WW Talents is seeking an Italian-Speaking Customer Support Representative to join an international, fully remote team. The role offers training, a competitive salary package, and relocation support for EU relocations.

Responsibilities include handling Italian customer inquiries via phone, email, and chat, resolving issues, and documenting interactions in CRM. The ideal candidate is fluent in Italian with English skills for training and internal communications.

Competenze

• Fluent Italian at C1/C2 level.
• English at B2+ level.
• Experience in customer support is a plus but not required.
• Ability to work remotely in a fully digital environment.

Mansioni

• Provide professional customer support in Italian via phone, email, and chat.
• Respond to customer inquiries and resolve account-related issues.
• Assist customers with platform, product, and service-related questions.
• Troubleshoot issues and provide effective solutions.
• Document customer interactions in CRM and internal systems.
• Follow established quality and productivity standards.
• Help customers understand the platform and available features.

Conoscenze

Italian language

English language

Customer support

Communication skills

Problem-solving

Strumenti

CRM software

Descrizione del lavoro

WW Talents is seeking an Italian-Speaking Customer Support Representative to join an international, fully remote team. The role offers training, a competitive salary package, and relocation support for EU relocations.

Responsibilities include handling Italian customer inquiries via phone, email, and chat, resolving issues, and documenting interactions in CRM. The ideal candidate is fluent in Italian with English skills for training and internal communications.