Remote Italian-Speaking Customer Support Specialist

WW Talents; Cremona; Remoto; EUR 14.000 - 17.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fully remote work in Greece

Paid training

Relocation support for EU candidates

Descrizione del lavoro

WW Talents is hiring an Italian-Speaking Customer Support Representative to work remotely from Greece. The role involves assisting customers in Italian, handling inquiries, and providing solutions across phone, email, and chat. You’ll join an international team with full paid training, a 14-salary structure, and relocation support for EU candidates.

Fluent Italian and English (B2+) are required. Prior CS experience is a plus but not mandatory; strong communication and a customer-focused approach

Competenze

• Fluent Italian required (C1/C2)
• English B2+ for training and internal communication
• Experience in customer support is a plus but not required
• Strong communication and interpersonal skills
• Customer-focused and empathetic approach
• Ability to work independently in a remote environment

Mansioni

• Provide professional customer support in Italian via phone, email, and chat
• Respond to inquiries and resolve account-related issues
• Assist customers with platform, product, and service-related questions
• Troubleshoot issues and provide effective solutions
• Handle requests efficiently while maintaining high customer satisfaction
• Document customer interactions in CRM and internal systems
• Follow established quality and productivity standards
• Help customers understand platform features

Conoscenze

Fluent Italian

English B2+

Strong communication

Customer-focused

Problem solving

Independent remote worker

Strumenti

CRM systems

Multiple applications

Descrizione del lavoro

WW Talents is hiring an Italian-Speaking Customer Support Representative to work remotely from Greece. The role involves assisting customers in Italian, handling inquiries, and providing solutions across phone, email, and chat. You’ll join an international team with full paid training, a 14-salary structure, and relocation support for EU candidates.

Fluent Italian and English (B2+) are required. Prior CS experience is a plus but not mandatory; strong communication and a customer-focused approach