Italian-Speaking Remote Customer Support (Greece)

WW Talents; Roma; Remote; EUR 15,000 - 16,000; Full time

Benefits offered by this job

Fully paid training

Remote work from Greece

Career development opportunities

International environment

Relocation support

Job summary

WW Talents is seeking an Italian-speaking Customer Support Representative to work fully remotely from Greece. You will handle customer inquiries in Italian via phone, email, and chat, ensuring a high-quality experience in an international team.

Fluency in Italian and English, plus strong communication skills, are essential. No prior experience is required, as fully paid training is provided, with a rotational schedule and performance bonuses.

Qualifications

• Fluent Italian (C1/C2) and English (B2+)
• Experience in Customer Support is a plus, but not required
• Strong communication and interpersonal skills
• Ability to work independently in a remote environment

Responsibilities

• Provide professional customer support in Italian via phone, email, and chat
• Respond to customer inquiries and resolve account-related issues
• Assist customers with platform, product, and service-related questions
• Troubleshoot issues and provide effective solutions
• Handle customer requests efficiently while maintaining high customer satisfaction
• Accurately document customer interactions in CRM and internal systems
• Follow established quality and productivity standards
• Help customers understand the platform and available features

Skills

Italian language (C1/C2)

English (B2+)

Communication skills

Remote work independence

Tools

CRM systems

Ticketing systems

Job description

WW Talents is seeking an Italian-speaking Customer Support Representative to work fully remotely from Greece. You will handle customer inquiries in Italian via phone, email, and chat, ensuring a high-quality experience in an international team.

Fluency in Italian and English, plus strong communication skills, are essential. No prior experience is required, as fully paid training is provided, with a rotational schedule and performance bonuses.