Remote Italian-Speaking Customer Support Agent – Greece

WW Talents; Genova; Remote; EUR 14,000 - 15,000; Full time

Benefits offered by this job

Performance bonus up to 10%

Fully paid training from day one

100% remote work from Greece

Relocation support (EU)

Job summary

WW Talents is hiring an Italian-Speaking Customer Support Representative for a fully remote position based in Greece. You will handle customer inquiries in Italian and English, provide solutions via phone, email, and chat, and document all interactions in our CRM.

No upfront fees are charged, and comprehensive relocation support is available for EU applicants. The role offers rotation-friendly scheduling, 100% remote work from Greece, and a path for career development within an international,

Qualifications

• Fluent Italian – C1/C2 level.
• English – B2+ for training and internal communication.
• Previous customer support experience is a plus, but not required.

Responsibilities

• Provide professional customer support in Italian via phone, email, and chat.
• Respond to inquiries and resolve account-related issues.
• Assist customers with platform, product, and service-related questions.
• Troubleshoot issues and provide effective solutions.
• Handle requests efficiently while maintaining high customer satisfaction.
• Accurately document interactions in CRM and internal systems.
• Follow established quality and productivity standards.
• Help customers understand the platform and available features.

Skills

Italian language

Customer support

Communication

Remote work

Tools

CRM

Job description

WW Talents is hiring an Italian-Speaking Customer Support Representative for a fully remote position based in Greece. You will handle customer inquiries in Italian and English, provide solutions via phone, email, and chat, and document all interactions in our CRM.

No upfront fees are charged, and comprehensive relocation support is available for EU applicants. The role offers rotation-friendly scheduling, 100% remote work from Greece, and a path for career development within an international,